At AOW Handmade, we respect your privacy, and we are committed to safeguarding the information you entrust to us. We uphold high standards when it comes to protecting the privacy of our community members. Your preferences as to the use of your information are our priority; we take seriously the protection and proper use of your personal information.

At AOW Handmade, we use secure technologies and follow industry-standard privacy practices.

AOW Handmade does not share customer information (including e-mail addresses) for purposes not directly associated with AOW Handmade’s business operations. We may disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of AOW Handmade, or as otherwise required or permitted by law.

COLLECTION OF INFORMATION YOU PROVIDE TO US

At AOW Handmade, we collect information you provide directly to us. For example, we collect information when you use our website, opt into our newsletter, contact us via email, or call us on the phone.

The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, sourcing interests, demographic information, and any other information you choose to provide.

We may also collect information you provide about others, such as when you purchase products to be shipped to someone else. We will use this information to fulfill your requests and will not send marketing communications to those individuals unless they separately opt in to receive communications from us.

INFORMATION WE COLLECT AUTOMATICALLY

In addition to the contact and payment information described above, we automatically collect certain information about you when you opt into the newsletter or contact us via email.

·       Opt-in: We collect information such as your name and email address.

·       Transaction Information: When you hire AOW, we collect information such as your name, business address, phone number, and email.

Do we use "cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow it) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

 Understand and save user's preferences for future visits.

 Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

When sharing a third party link or affiliate link in a post on this site we will identify the link as an affiliate at the bottom of the post.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action in the event that a data breach occurs:

We will notify you via email within 7 business days.

OUR USE OF your email address 

At AOW Handmade, we use the information that we gather from you such as your email address to:

·      Provide the services you request, process transactions, and send you related information via our newsletters;

·      Respond to your comments, questions, and requests and provide customer service;

·      Monitor and analyze trends, usage, and activities;

·      Help understand your needs and provide you with better service; and

·      Carry out any other purpose for which the information was collected.

AOW Handmade is an established LLC from the USA.

CHANGES TO OUR PRIVACY POLICY

We may update or change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

If you are accessing the Site from the European Union (the “EU”), you may have the following rights regarding your Personal Information:

ACCESS: You may obtain from us access to your Personal Information (including confirmation from us if your Personal Information is being processed by us).

CORRECTION: You may request that we correct any inaccurate Personal Information or complete any incomplete Personal Information.

DELETION: You may request the deletion of your Personal Information if, among other reasons, it is no longer necessary for the purposes for which it was collected.  

OBJECTION: You may object to our processing of your Personal Information based on our legitimate interest, for legitimate interests relating to your personal situation.

RESTRICTION: You may request that we restrict the processing of your Personal Information.  

PORTABILITY: You may request that we transfer your Personal Information to you or a third party.

We use commercially reasonable efforts to process all Personal Information in compliance with applicable EU law. To the extent that you provide consent to certain processing of your Personal Information (e.g., in connection with signing up to receive a newsletter), you may withdraw your consent at any time.

TERMS

If you have any questions or concerns regarding how AOW Handmade manages, accesses, or uses your personal information, please e-mail us at annie@aowhandmade.com.

By visiting this website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Current policy published:  July 2018

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@aowhandmade.com

 Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

 You may also contact us for any updates or changes to the use of your Personal Data in association with our site.

CONTACT INFO: 

www.aowhandmade.com

937 ½ Maxwell Ave.

Boulder, Co 80304

United States, CO

annie@aowhandmade.com